Friday, May 30, 2008

Airline Cashflow Crisis

I've been waiting almost ten weeks for a refund from an airline, which had originally promised to do it in six weeks (which I thought was bad enough).

So what do we think the reason is? Cashflow crisis, incompetence or cynicism bordering on banditry?

I hesitate to name them as I'm sure there are probably laws against accusing companies of being insolvent but one really does wonder how difficult it is to process a refund.


Ben said...

Is it still solvent?

Richard Brown said...

Wow... I'd forgotten about this post.

Yes... they're still going. FOR NOW.