I have been in Munich this week teaching a class on WebSphere Process Server. I arrived at the airport today to fly home. I am travelling on a codeshare Lufthansa/Cirrus airlines flight to London City Airport and am carrying a paper ticket. Worse, I had a bag to check in (the plane is very, very small). I didn't have high hopes. I was resigned to having to queue with the rest of the econo-scum to check in. True to form, I arrived at the airport to find the economy line threading its way around the airport :-(
I was about to join it when I thought I'd better check I was in the right line. I'm glad I did. The assistant pointed out that I could use the machines to check in. Even though I had a paper ticket. And even though I had a bag to check in. Wow!
The machine read my ticket and even printed a baggage tag. There was a video demonstration of how to attach it to my bag. I was then told to put the bag on a conveyer and it was whisked into the bowels of the airport. That is so cool! Why can't they do this at Heathrow? (Or LCY for that matter)?