Part 2 of an occasional series.
I read an article in the Guardian's "Money" section last week that I thought was little more than a hatchet job on concert ticket resellers. So I told them.
My letter (reproduced below) was published today.
Why ticket touts offer a valuable service
Although I can understand the frustration of those who cannot buy concert tickets at "face value" thanks to touts (New move to put the touts out of business, March 17), their anger is misdirected. The touts are performing the valuable service of ensuring tickets are allocated to those who value them most. By underpricing the tickets, the promoters have failed in this duty.
Indeed, the only part I don't understand is, if touts really are profiteering egregiously, why do promoters leave so much money on the table by underpricing their tickets? Any vendor that deliberately underpriced a service and chose, instead, to ration it by demanding displays of devotion from its customers - such as becoming a member of the fan club - is a vendor I would rather not do business with. Therefore, I buy my concert tickets from touts through eBay - at times of my choosing, in comfort and with thanks.
Part 1 of this series, where I write to the Independent to complain about Johann Hari, ocurred earlier this year.